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Wellcafé

Video Guides.

Coming Soon…

We are finalising our new comprehensive video guide portal across all of our coffee and water systems. Please check our YouTube channel for video guides that may be helpful to you in the meantime.

Alternatively, our super knowlegable service team are on hand to help you troubleshoot and walk you through any operational issues you may be experiencing with your coffee or water systems.

YouTube Channel

FAQ

Product and troubleshooting guides, so you can keep your workplace coffee and water flowing smoothly.

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Service Plans

Industry leading service plans designed to save you time, money and stress.

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Documentation

Machine cleaning and troubleshooting guides for your coffee and water systems.

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What we offer.

☆☆☆☆☆

Our dedication to market leading service excellence, delivered by industry experts.

Wellbeing Group provides exceptionally high quality of support that has positioned us as number one in the minds of customers right across the UK. Our client care support and technical teams are on hand to deliver high quality aftercare.

Service Plans

 Response Rate

2 Hours

Our rapid response mantra ensures all customer queries are responded to within 2 hours. Our expert technical team, can often solve issues remotely saving you money on call-outs.

Call Support

Next Day Resolution

95%

Our skilled Nationwide based team of engineers are able to resolve 95% of all call outs by the end of the next working day. We always attempt to reduce any distruption to your business.

Arrange Call Out

Tailored Service & Installs

We work around your business

Account Management

Dedicated assigned team

Rapid Response

Technical support + call outs

Flexible Finance

Packages to suit all budgets

Awesome Aftercare

Service plans or pay-as-you-go

Coffee Machine Servicing

Service Plans, Filters and more…

Billi Tap Servicing

Service Plans, Filters and more…

Zip Tap Servicing

Service Plans, Filters and more…

Water Dispenser Servicing

Service Plans, Filters and more…

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Coffee Machines

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Boiling Taps

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Water Dispensers

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Service Contracts

What our customers say…

★★★★★

High quality products and exceptional service

"The quality of the coffee machines and Billi ...
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★★★★★

High quality products and exceptional service

"The quality of the coffee machines and Billi taps provided by Wellbeing Group is exceptional, delivering delicious and consistent beverages every time. But what truly sets Wellbeing Group apart is their commitment to excellent customer service. The team is responsive, friendly, and goes above and beyond to ensure that our coffee needs are met promptly. Whether it's maintenance, or any inquiries, they handle everything with efficiency and a positive attitude. I highly recommend Wellbeing Group for anyone looking for top-notch coffee machine services. Their combination of quality products and outstanding customer support makes them a standout choice in the industry. Kudos to the Wellbeing Group for enhancing our workplace experience with great coffee and exceptional service!"
★★★★★

High Quality Service and coffee machine

"Very professional, friendly and knowledgeable company. From the selling , fitting and aftercare of our coffee machine and ...
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★★★★★

High Quality Service and coffee machine

"Very professional, friendly and knowledgeable company. From the selling , fitting and aftercare of our coffee machine and top ups . Extremely quick next day delivery for more supplies, the drinking chocolate is like a piece of heaven! The machine is easy to use and clean , so all round 5 stars from us."
★★★★★

Wellbeing consistently delivers

Professional, timely, and trustworthy maintenance services. Their service engineers quickly and effectively resolve any issues —making them an...
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★★★★★

Wellbeing consistently delivers

Professional, timely, and trustworthy maintenance services. Their service engineers quickly and effectively resolve any issues—making them an excellent maintenance partner. If you’re seeking dependable “peace of mind” support for your coffee and tap installations, we wholeheartedly recommend Wellbeing.
★★★★★

They go the Extra-mile

"We have always been extremely happy with the service and products offered by Wellbeing group. The drinks from the ...
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★★★★★

They go the Extra-mile

"We have always been extremely happy with the service and products offered by Wellbeing group. The drinks from the coffee machine are delicious, orders delivered in a timely manner and technicians and customer service staff always very pleasant and helpful. On more than one occasion they have gone the extra mile for our business and we have absolutely no hesitation in strongly recommending them to others."
★★★★★

Expert Knowledge

"The Wellbeing group worked with us to sort out a ZipTap and ultimately managed to get it working. Thank you"
★★★★★

Expert Knowledge

"The Wellbeing group worked with us to sort out a ZipTap and ultimately managed to get it working. Thank you"
★★★★★

Absolutely top class service

"Super efficient engineers, super efficient admin team and super efficient water coolers. Highly recommend!"
★★★★★

Absolutely top class service

"Super efficient engineers, super efficient admin team and super efficient water coolers. Highly recommend!"
★★★★★

Awesome company, excellent service

I would definitely recommend you give them a call, and yes when you do call them the phone is ...
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★★★★★

Awesome company, excellent service

I would definitely recommend you give them a call, and yes when you do call them the phone is answered by a human and they always do their best to help you on the phone including giving advice on how to get your machine going again.
★★★★★

Rapid & Reliable Service

Wellbeing supply our bean to cup coffee machines, water coolers and Billi taps, all of which are very reliable ...
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★★★★★

Rapid & Reliable Service

Wellbeing supply our bean to cup coffee machines, water coolers and Billi taps, all of which are very reliable machines. The Wellbeing team are very reliable and helpful, with quick response times to any enquiries. I highly recommend them.
★★★★★

Quality & Reliability

"Our watercooler has been working hard over this summer heatwave. It's never let us down once. Backed up by fast ...
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★★★★★

Quality & Reliability

"Our watercooler has been working hard over this summer heatwave. It's never let us down once. Backed up by fast and friendly service. Happy to recommend Wellbeing."
★★★★★

Attention to detail

"A Wellbeing engineer attended our site to service our water cooler and boiler. I can say without doubt his attention ...
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★★★★★

Attention to detail

"A Wellbeing engineer attended our site to service our water cooler and boiler. I can say without doubt his attention to detail was beyond exception. Not only that, he kept us up-to-date with his progress and was extremely friendly ... and helped us avoid a major leak!! I highly recommend Wellbeing."
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